Organisations typically use MGA’s Bronze Service Agreement to ensure that they have access to site-knowledgeable MGA DBAs to assist with specialised projects, workflow peaks or staff shortages due to annual leave.

MGA’s Bronze Service Agreement is provided at an overall discount for ease of budgeting and invoicing and includes the following:

• 100 consulting hours. This service can be provided either on-site or remotely and at the direction of your organisation can involve any or all of the following DBA Services: Health Checks; Database Design, Installation & Upgrades; Disaster Recovery Planning & Implementation; Performance Tuning & Load Testing; Database Administration Support.
• A delivery manager allocated to your organisation, who becomes familiar with your site, facilitates knowledge transfer between MGA and your organisation and ensures you receive the service you expect.

For more information on our Bronze Service Agreement, or any other MGA Products & Services, please contact us.