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Keystone Professional Implementation Services
Infrastructure Configuration
Database Operation Configuration
Conversion Optimisation
Keystone Professional Support Services
Management Reporting / End of Month Reporting Suite
Keystone Oracle Reports Customisation
Keystone Active Notifications
Interface Development
Oracle Upgrades
Database Administration
Keystone Professional Services
Mark Gurry & Associates (MGA) specialise in database operations and
system performance. MGA provides a range of implementation and support
solutions for the Keystone Professional product to the most prestigious
legal practices in Australia and US. With over 4 years experience in the
product, MGA is the longest serving independent Keystone focused consulting
firm in the world.
Infrastructure configuration
MGA provides advice on IT Infrastructure Architecture with reviews and
up to date recommendations. This includes Keystones latest web architecture
with the Keystone Professional 2002 version. The MGA team has assisted
most of the major Keystone clients in the US and Australian markets. Systems
are configured optimally, by balancing performance against cost to maximum
value.
Database operation configuration
MGA's expert technical team is able to install and configure the database
on the chosen hardware to minimise the risk of future problems. We provide
training to IT staff on optimal configuration techniques and high level
database operations. Once the infrastructure installation is complete
your in house team or MGA are able to support it proactively.
Conversion Optimisation
During conversion, MGA provide advice on performance of the conversion
scripts to minimise the time required for testing and implementation.
This is achieved through collaboration with in house Keystone Professional
implementation team to provide maximum benefits at a very reasonable price.
By way of example, MGA have been involved in configurations where scripts
that have taken over ten hours to complete have been optimised to reduce
this to less than two hours. This service is performed on an as required
basis.
Keystone Professional Support
Services
Management Reporting / End of
Month Reporting Suite
MGA write custom Keystone reports with web front ends in a variety of
architectures, with some recent projects being completed in J2EE. MGA
focuses on expectations and solid requirements and will work with either
our strategic partners who specialise in business and functional design
or you in house specialist team.
Keystone oracle reports customisation
MGA can assist in customisation of the Keystone oracle reports (such as
Cheques and Receipts) to suite the client requirements. MGA can also help
in customisation of the invoice formats and the attachments.
Keystone Active Notifications
Implementing Keystone's "Active Notifications" will streamline
your business practices By working closely with business the MGA team
design and develop the Active Notifications that will be effective in
the implementation of Best Practice.
Interface development
Keystone Professional interfaces have been successfully deployed at all
MGA client sites to simplify and speed up business processes. Examples
of interfaces include, disbursement recover systems, HR or CRM systems.
MGA will work with you to ensure the process and solutions selected best
meet your business requirements.
Oracle Upgrades
MGA can assist in upgrading the Keystone Professional Oracle database
to the latest Keystone supported version of Oracle. MGA have recently
implemented Keystone on Oracle 9.2 and have a high level of experience
with Oracle 8.1.7. The process includes; end to end testing, project and
change management to ensure a smooth transition with a low impact on the
user community. As with our other services, the emphasis is on performance
and future proofing the system from risks.
Database administration
Database administration support for the Keystone Professional Oracle databases
is achieved via a combination of pro-active monitoring, planning and emergency
response when required. MGA offer different levels of support, Bronze,
Silver and Gold to ensure your requirements are met.
Contact MGA
For more information on MGA Keystone Support Services
or other MGA products & services please contact
us.
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