With a flexible, mobile work force and extensive knowledge, MGA offers a broad range of services that provide ongoing database management, support and maintenance across diverse technology platforms in equally diverse business critical environments.

MGA’s Service Agreements are a cost effective way that organisations can extract maximum potential from their database environment. Any or all of MGA’s DBA Services can be delivered via our Service Agreements with the following advantages provided to your organisation:

• All of our DBA team members familiarise themselves with your site, reducing startup times, simplifying escalation and enabling the right resources to be allocated to your issues or projects
• A delivery manager is allocated to your organisation who becomes familiar with your site, facilitates knowledge transfer between MGA and your organisation and ensures you receive the service you expect
• Service Agreements are provided at an overall discount for ease of budgeting and invoicing

MGA provides the following 3 service agreements, so there is always something to match your requirements:

• Bronze Service Agreement
• Silver Service Agreement
• Gold Service Agreement

For more information on our Service Agreements, or any other MGA Products & Services, please contact us.